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⛔ ISO 9001 · 8.7

Nonconforming outputs

Nonconforming products and services with disposition, justification and a decision trail.

The problem

A nonconforming product on the dock — who decided, and where is it written down?

With the QMS platform Kvaltix

A record of the nonconformity, a disposition (rework, scrap, concession) with a name and date, and a link to the corrective action.

Register of nonconforming outputs with disposition status and costs
Register of nonconforming outputs with disposition status and costs

Key features

  • Record of what, how much and where the nonconformity was found
  • Disposition: rework, repair, scrap, concession, return to supplier, reclassification
  • Justification, approver and decision trail
  • Corrective action opened from the record when needed
  • PDF and Excel export, cost overview

Screens from the platform

Real screens of the QMS platform Kvaltix with sample data.

Nonconforming output record: disposition, justification and decision trail
Nonconforming output record: disposition, justification and decision trail

Questions about this module

Does every nonconforming output need a corrective action?

No. The record asks whether an action is needed and requires a justification either way, as ISO 9001 8.7 expects.

Can we inform the supplier from the record?

Yes. The record can notify a supplier or colleagues, and the message is kept with the record.

Who approves the disposition?

The disposition is recorded with the name of the person who decided and the date, visible in the decision trail.

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