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🔧 ISO 9001 · 10.2

Corrective actions (CAPA)

Corrective and preventive actions in four steps, from finding to verified effectiveness.

The problem

A spreadsheet of actions that nobody opens.

With the QMS platform Kvaltix

Four steps from finding to verified effect, photos before, during and after, reminders to owners, and actions from audits, complaints and risks.

Action list with status tiles, source, due date and owner
Action list with status tiles, source, due date and owner

Key features

  • Four-step workflow: finding, root-cause analysis, action, effectiveness check
  • Photo documentation before, during and after implementation
  • Automatic reminders to the responsible person and management
  • Actions from audits, complaints, risks and employee reports
  • Analytics: performance by person, trend and Pareto of root causes

Screens from the platform

Real screens of the QMS platform Kvaltix with sample data.

Action record: workflow steps, cause analysis and effectiveness review
Action record: workflow steps, cause analysis and effectiveness review
Action analytics: performance by person, trend and Pareto of root causes
Action analytics: performance by person, trend and Pareto of root causes

Questions about this module

Who checks effectiveness?

An effectiveness reviewer is set for every action. The action can only be closed after the review is recorded.

Can employees report problems themselves?

Yes. With “Report a problem / suggestion” any employee can submit a report, which the quality manager turns into an action.

Can we see overdue actions at a glance?

Yes. Tiles at the top of the list show open, in-progress, verification and overdue actions; the planner and the dashboard show them too.

See the platform with your own processes

Book a free 30-minute demo of the QMS platform Kvaltix, with no obligation.

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